Shipping & Returns
If you purchased products from Revival Control Systems directly, we offer a 30-day money back guarantee (from ship date) on all products (except discontinued items), no questions asked. This means if for any reason you are not completely satisfied, you can return the products back to Revival Control Systems for a full refund of the purchase price (less shipping and handling).
We recommend that you send your return via UPS or insured Parcel Post, for your protection, to insure prompt delivery. Shipping fees are not refundable.
To return your products please contact us for return autorization
Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is 10-15 business days from the receipt date.
To insure that your returns remains eligible for a refund, please have the package return postmarked before the 30 Day Money Back Guarantee expires. We recommend that you request a Delivery Confirmation from the US Post Office upon returning the products. With this option, the Post Office will give you a receipt that shows the date you returned the products to us, as well as confirmation once the package is delivered. Keep the receipt until the refund appears on your credit card statement. These receipts are your proof of return and act as your ‘insurance policy’ in that it guarantees you will receive a refund, even if the products are lost in the mail.
If you purchased Revival Control Systems products from a distributor, please contact that distributor directly to inquire about their return policy.